We believe every digital interaction between organizations and the people they serve can be a win-win opportunity. We use the science behind consumer behavior to foster stronger relationships and brand loyalty—while optimizing financial performance.
In 2016, Symend was founded on the conviction that debt collection needed a complete transformation. We set out to deliver better outcomes for both companies and their past-due customers. By leveraging applied behavioral science, AI, and personalized communication journeys, we’ve proven that it’s possible to achieve superior results more efficiently—without outdated, aggressive tactics.
Today, we remain dedicated to using our deep understanding of human behavior to positively transform the delinquency experience for every past-due customer.
